Frequently Asked Questions (FAQs)

Buying a Car from Deal Drive Motors

Are all your cars HPI checked?

Yes. Every vehicle we sell is fully HPI checked to ensure it has no outstanding finance, is not stolen, and has no insurance write-off history. Your peace of mind is important to us.

Do your cars come with a warranty?

Yes. Most of our vehicles come with a free warranty as standard. Warranty length and coverage can vary depending on the vehicle, and extended warranties are also available for added reassurance.

Can I part-exchange my current car?

Absolutely. We offer part exchange on most vehicles. Simply provide details of your current car, and we’ll give you a fair and competitive valuation that can be used towards your next purchase.

Do you offer finance?

Yes, we offer flexible finance options to suit a wide range of budgets and credit profiles. Whether you have good credit, bad credit, or are self-employed, we’ll do our best to help find a suitable finance solution.

Can I apply for finance online?

Yes. You can complete a finance application online through our website. Once submitted, a member of our team will contact you to discuss available options with no obligation.

Is finance guaranteed?

Finance approval is subject to lender acceptance and individual circumstances. While we cannot guarantee approval, we work with multiple lenders to maximise your chances.

Vehicle Condition & Preparation

Are your cars inspected before sale?

Yes. All vehicles undergo a pre-sale inspection to ensure they meet our standards for safety, reliability, and quality before being advertised.

Are your cars serviced?

Many of our vehicles come with a service history, and where required, they are serviced prior to sale. Please ask our team for full details on any individual vehicle.

Do your cars come with an MOT?

If a vehicle has less than 6 months MOT remaining, we will usually supply it with a fresh MOT at the point of sale.

Viewings & Test Drives

Can I book a test drive?

Yes. We encourage customers to book a test drive so you can be confident in your choice. Please contact us in advance to arrange a convenient time.

Do I need an appointment?

Appointments are recommended to ensure the vehicle is available and that a member of our team is free to assist you, especially on busy days.

Pricing & Payments

Are your prices negotiable?

Our vehicles are competitively priced to reflect market value. While prices are set fairly, we’re always happy to discuss a deal where possible.

What payment methods do you accept?

We accept bank transfer, debit card, and finance payments. Please note that credit card payments may be limited — contact us for details.

Is a deposit required?

A deposit is usually required to secure a vehicle, especially if finance or preparation work is involved. Deposit amounts can vary.

After-Sales & Support

What if I have a problem after purchase?

Customer satisfaction is very important to us. If you experience an issue after purchase, please contact us as soon as possible, and we’ll do our best to resolve it quickly and fairly.

Do you offer nationwide delivery?

Yes, nationwide delivery may be available. Please contact us for a delivery quote and availability.

General Questions

Where are you located?

We are based in Middlesbrough, UK. Full address and directions can be found on our Contact page.

What are your opening hours?

Our opening hours are listed on the Contact page. We recommend calling ahead or booking an appointment to avoid disappointment.

How can I contact you?

You can contact us via phone, email, or our website enquiry form. We aim to respond to all enquiries as quickly as possible.